Secure Messaging Solution for Healthcare Providers & Patients
• Secure Messaging for Healthcare Professionals
• End-to-End Encryption
• Circle of Care for Patients
Between Patients & Healthcare Professionals
Improving Patient Care & Well-Being
of Healthcare Professionals through secure messaging
What is SigMail ?
SigMail by Sigma HealthTech is an end-to-end encrypted secure messaging platform for Canadian healthcare providers and frontline workers to conduct secure patient communication and engagement. With SigMail, healthcare services can be drastically enhanced by converting in-person medical visits into virtual visits with secure messaging, improving patient care, and reducing burnout for caregivers and office staff.
Ontario Health has established mandatory requirements as part of the provincial standard for Virtual Visits Verification solutions for use within the Ontario health care sector.
Sigma Healthtech Inc. has attested that it and its SigMail meets the mandatory requirements and is now included on the virtual visits verification solutions site available at https://otn.ca/providers/verified-solutions
Selected by Canada Health Infoway as a certified,
multi-jurisdictional virtual visit solution provider for every province and territory in Canada.
SigMail’s A.S.P.E.C.T. framework is ready to provide quality patient care, securely and efficiently
Enhanced (A)ccess to healthcare
SigMail is a next generation secure messaging platform that provides enhanced access to healthcare. SigMail provides easy integration with popular electronic medical record (EMR) systems via pdf export and HRM. It can be used safely on any device, mobile or desktop, with no added software.
Data resides in Canada behind 5-levels of security in our datacenters which meet the highest level of security standard guidelines – ISO 27000, HIPAA, CSA Star and SOC 2. All data is protected including personal information and health records at rest, in transit and on the network.
Privacy is embedded into the design and architecture of SigMail, to deliver a maximum degree of safety and ensuring that personal health information is automatically protected. Privacy is the underlying foundation of SigMail making it an essential component of its core functionality.
SigMail has the latest generation security encryption enabled. SigMail message exchanges are protected with an end-to-end encryption protocol with no client authentication secrets stored on our servers.
SigMail’s unique workflow allows centralized and integrated communication improving clinical productivity between patients and others in their circle of care. All types of attachments such as surveys, forms, images, reports, and requisitions can be easily included.
SigMail supports a firm belief in trust, virtue, and reliability in its offering. We, as Doctor’s, are committed to the highest standards of integrity and our success is tied to the safety and security of patient health information. We are a trusted solution for the healthcare industry to enhance patient care and experience and improve the efficiency of secure communication.
All-in-one Shared Inbox to manage communication with patients & other physicians.
One-stop platform to track symptoms, treatment outcomes, side effects and case history.
Greater flexibility for patients throughout the consultation journey.
Increase in office efficiency by 5 times.
Frequently Asked Questions ( F.A.Q. )
What is SigMail?
How does it work?
SigMail allows physicians to exchange home monitoring results (blood pressure, EKG strips, heart rates, oxygen levels, etc.), lab requisitions/ testing requisitions securely protecting patient health information.
What is wrong with my fax machine for sending PHI?
How does the use of secure email benefit my medical office?
Where does my data reside and is it protected against cyber attacks?
Why can't I use regular email to email my patients or other healthcare providers?
The Information and Privacy Commissioner of Ontario has stated in 2016 that the PHIPA requires the use of encryption, stating, “The IPC expects that email communication of personal health information among custodians will be secured from unauthorized access by use of encryption” and “custodians should use encryption for email communication with patients.” Regular email is not secure and its use exposes healthcare providers to significant risk.
What is end-to-end encryption?
SigMail message exchanges are protected with an end-to-end encryption protocol making it impossible for third parties, including SigMail service providers to read or examine. These messages can only be decrypted by the intended recipient. Attachments to your email message such as images, home monitoring results (blood pressure, EKG strips, heart rates, oxygen levels, etc.), lab requisitions/ testing requisitions, video, or audio are all encrypted in the same manner.
How does SigMail manage the privacy of my data?
How does SigMail protect our data from cybercrime?
What is HIPAA, PHIPA and PIPEDA?
In Canada, the Personal Health Information Protection Act (PHIPA) is an in-depth piece of legislation designed to address very complex issues concerning the collection, use and disclosure of personal health information by health information custodians.
The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian law relating to data privacy. It governs how private sector organizations collect, use and disclose personal information in the course of commercial business.